Support

Get help with Reel Games

Axiosware LLC is a small studio, and support goes to a real inbox. Most answers are below; anything else, write to us.

Common tasks

The three things people write in about

Manage or cancel Reel Games Pro
Pro is billed by Apple, not by Axiosware LLC, so it is managed in your Apple ID subscription settings on your device. Cancelling there stops the renewal and you keep Pro access until the end of the period you have already paid for. Refund requests also go through Apple.
Delete your account
Open the Profile menu inside the app and choose Delete Account. That permanently removes your randomly generated username, your high scores, and your progress, and it cannot be undone. If you have an active Pro subscription, cancel it in your Apple ID settings first so billing does not continue.
Report a bug
Email admin@axiosware.com with the game you were playing, your device, and your iOS version. A short description of what you expected and what happened instead is usually enough to reproduce it.

Requirements